Skip to content

Tools and access groups

Claude Code sees a tool as <system>__<tool>, for example jira__get_issue. The portal page MCP servers lists the servers and, after you expand one, its tools. Each tool row shows the group the tool needs and its risk (Read, Write or Delete), and says why a tool is unavailable.

MCP servers page with the Jira tools expanded: group and risk next to each tool, a warning for a tool that needs the Authenticator

You get access through groups at the identity provider. There are two kinds:

Kind Example What it gives
tool group mcp-jira-read, mcp-jira-write, mcp-jira-destructive the read tools, the tools that change data, the tools that delete data (always with a code)
scope group mcp-jira-proj-ABC, mcp-gitlab-grp-team-a one project, GitLab group, space, index prefix or queue

The names above are the ones the server repositories use. Your administrator can name them differently, and the portal shows the exact group of each tool. A scope group works through the scope mapping that the administrator keeps in the portal, so ask your administrator which group gives which project. To get a group, see Access requests.

A tool you cannot call is hidden from the list. A tool that needs a code is listed, and its call asks you to confirm: see Confirm a destructive operation.

A new group reaches the platform with your next token. Sign in again in Claude Code (/mcp) to see it.

The tools below are the ones of the current server versions (2.0.0). Arguments and results are described in the repository of each server.

32 tools. Source: mcp-server-jira. Jira Data Center 9.12 to 11.x. You connect with a personal access token. Read tools need mcp-jira-read, write tools mcp-jira-write, delete tools mcp-jira-destructive. Writes are allowed only in projects that are mapped to your groups, for example mcp-jira-proj-ABC. Projects of the category restricted are closed to everyone.

Access Tools
Read get_issue, search_issues, get_issue_changelog, list_comments, list_transitions, list_link_types, list_worklogs, list_attachments, read_attachment, list_projects, get_project, list_statuses, list_issue_types, get_create_fields, find_assignable_users, list_boards, list_sprints, list_sprint_issues, get_current_user
Write create_issue, update_issue, assign_issue, unassign_issue, add_comment, edit_comment, transition_issue, link_issues, add_worklog, add_watcher, unwatch_issue
Delete (code) delete_issue, remove_issue_link

search_issues takes structured arguments for one project, not raw JQL. read_attachment returns text files only.

24 tools. Source: mcp-server-confluence. Confluence Data Center 8.5 to 10.x. You connect with a personal access token. Groups: mcp-confluence-read, mcp-confluence-write, mcp-confluence-destructive. Writes are allowed only in spaces and page trees mapped to your groups, for example mcp-confluence-space-ENG. Spaces labelled restricted are closed to everyone.

Access Tools
Read search_pages, search_content, get_page, get_page_by_title, list_pages, list_child_pages, get_space_page_tree, get_page_restrictions, list_page_versions, get_page_version, diff_page_versions, list_comments, list_labels, list_attachments, read_attachment, list_spaces, get_space
Write create_page, update_page, move_page, add_comment, reply_to_comment, add_label
Delete (code) delete_page (moves the page to the trash)

update_page takes expectedVersion and refuses a stale one.

37 tools, none of them deletes anything. Source: mcp-server-gitlab. GitLab CE and EE 17.0 to 19.x. You connect with OAuth or a personal access token. Groups: mcp-gitlab-read, mcp-gitlab-write. Writes are allowed only in GitLab groups mapped to your groups, for example mcp-gitlab-grp-team-a. Groups and projects with the topic restricted are closed to everyone. Strings that look like credentials in job logs and artifacts are replaced by [redacted].

Access Tools
Read list_projects, get_project, list_project_members, list_labels, get_file, list_repository_tree, search_code, list_branches, list_tags, list_releases, list_commits, get_commit, get_commit_diff, list_issues, get_issue, list_issue_notes, list_merge_requests, get_merge_request, list_merge_request_diffs, list_merge_request_notes, list_pipelines, get_pipeline, list_pipeline_jobs, get_job_log, get_job_artifact_file, get_current_user
Write create_branch, create_issue, update_issue, comment_issue, create_merge_request, update_merge_request, comment_merge_request, approve_merge_request, merge_merge_request, retry_pipeline, cancel_pipeline

11 tools, all read-only. Source: mcp-server-opensearch. Nothing to connect: the platform exchanges your token for an OpenSearch token. Needs mcp-opensearch-read and at least one index prefix group, for example mcp-opensearch-idx-logs-team-a, which opens logs-team-a and logs-team-a-*. The tools marked ops also need mcp-opensearch-ops.

Tool What it does
search_logs searches the logs of an index prefix in a time range
count_logs counts documents that match a filter
aggregate_logs counts documents by level, service or host
find_log_patterns groups the messages of a sample into patterns
get_document returns one document by index and id
list_indices lists the indices of a prefix with their health
get_index_mapping returns the fields of one index
validate_query asks OpenSearch whether it accepts the query the server would build
get_index_stats (ops) document count, store size and totals per index
get_cluster_health (ops) status, node and shard counts
get_backend_info (ops) version and features found by the version probe

No tool takes a query, an API path, SQL or PPL.

3 tools. Source: mcp-server-servicedesk. Nothing to connect: the platform calls the service desk with its own service account. Groups: mcp-servicedesk-read, mcp-servicedesk-write, and a queue group such as mcp-servicedesk-queue-IT. No setting opens a queue without that group.

Access Tool What it does
Read search_tickets searches the tickets of one queue for a text, up to 20 results
Read get_ticket returns one ticket
Write add_note adds a note to a ticket

The service desk sees the author of a note as the platform’s service account, so every note starts with the line [Added through the MCP platform on behalf of <user>].

Administrators can add other servers. A server built on the adapter (guide) offers the tools of a third-party MCP server, and only its read-only tools work. Open MCP servers to see what exists in your installation.